Privacy Policy

This Privacy Policy explains how Spiritual Growth Hub collects, uses, shares, and protects personal data when you use our website and related services.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
01

Data We Collect

We may collect identifiers, contact details, account information, course enrollment details, payment-related records, communications, device and browser data, usage logs, and other information you choose to provide. For executive course services, this may also include professional profile information and learning progress records.

The categories collected depend on how the site is used and which features are accessed.
02

Sources of Data

We receive data directly from you when you register, enroll, contact us, or submit forms. We also collect information automatically from your device and browser, and we may receive limited information from service providers that support payments, analytics, hosting, or communications.

Information may come from direct submissions, service activity, and technical systems.
03

Cookies We Use

We may use essential cookies to keep the site working, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.

We use a standard mix of cookies for operation, preferences, and measurement.
04

Cookie Controls

You can usually block or delete cookies through your browser settings and may be able to adjust preferences for certain cookie categories where those controls are offered. Some site functions may not work properly if cookies are disabled.

Browser settings and device controls can be used to limit non-essential cookies.

How We Use Data

We use personal data to create and manage accounts, provide course access, process payments, communicate with users, respond to inquiries, maintain security, monitor site performance, improve content and services, enforce terms, and meet legal or accounting obligations.

Processing is limited to operational needs, service delivery, and compliance.

Service Providers and Partners

We may share personal data with hosting providers, payment processors, analytics providers, customer support tools, and other vendors that help operate the site and deliver courses. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may share personal data with courts, regulators, law enforcement, or other public bodies when required to comply with law, respond to lawful requests, protect rights, or address security or fraud concerns.

We disclose information to public authorities only when a valid legal basis requires it.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of particular processing activities. You may also object to some uses of your data where applicable.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity and understand your request. If a request cannot be fully honored, we will explain the reason where permitted by law.

Requests are reviewed for identity and scope before we take action.
Data Retention

Retention of Data

Retention periods vary by data type and purpose. We keep account, transaction, and support records for the period needed to provide services, resolve disputes, meet legal obligations, and maintain business records. When data is no longer needed, we delete it or de-identify it where practical.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

The updated version will apply once posted unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the site or other appropriate notice.

We may revise this policy when our practices, services, or legal obligations change.

Contact Information

Privacy email
Telephone
+886 916 845 782
Mailing address
69, Huizhong Road Section 3, Nantun District, Taichung City 408342
Privacy contact